CADD NEST is the most leading educational network in Bangalore, Karnataka providing all computer IT courses from BASIC to ADVANCED level. Many companies now recruiting those professionals who are experts and can work as their requirements. Creating an expert is the motto of the training institute, CADD NEST Academy– Best LIVE SAP training institute in Bangalore, Karnataka with 100% placement assistance. All SAP ERP courses are highly in demand as industries today want someone who can install SAP software in their workplace and play according to their needs. Learn SAP CRM course in the best SAP CRM FUNCTIONAL Training Institute in Bangalore with 100% placement and internships, CADD NEST Academy. Join now and meet our expert trainer for SAP LIVE training and placement in Bangalore, excellent coaching centers for SAP courses and more. Enroll yourself at CADD NEST Academy for SAP courses located at Rajajinagar, Basavanagudi and Malleshwaram.
Best SAP CRM Functional training in Bangalore-Online & Offline Classes-Certification & Placement.
With the latest technology in use, SAP CRM is basically used for Customer Relationship Management by top companies and industries, these companies recruit expert professionals for it who can work in their workplace and fulfill all requirements. Thus, CADD NEST ACADEMY introduces LIVE SAP CRM Functional Training in Bangalore with a job guarantee. Learn by best SAP CRM certified expert trainers with real-time practical training, get your SAP CRM FUNCTIONAL certification. Online & Offline classes with Weekday & Weekend Batches both are available at our CADD NEST ACADEMY institutes. CADD NEST ACADEMY is the best SAP CRM FUNCTIONAL Training Institutes in Bangalore with certification and 100% placements.
- ELIGIBILITY FOR SAP CRM FUNCTIONAL COURSE:- Graduation or Post-Graduation or Any Bachelors Degree
- DURATION OF SAP CRM FUNCTIONAL COURSE:- 50 DAYS, 40 HRS(As per the specialization of the course)
- FEES FOR SAP CRM FUNCTIONAL COURSE:- Rs.18,000/- (25% Discount Available. Enroll Now)
- COURSE TYPE:- Certification in SAP CRM FUNCTIONAL
- SAP Module for SAP CRM:- Functional SAP module
- SAP CRM FUNCTIONAL CERTIFICATION:- To ensure success in SAP CRM Certification Exam , SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training and professional experience. Get your SAP CRM FUNCTIONAL certification now.
Features of the Course -SAP CRM FUNCTIONAL
- Full Syllabus Covered
- Learn SAP CRM FUNCTIONAL Concepts
- Hands-on Practice
- 1:1 Doubt Solving
- Test your self through SAP CRM FUNCTIONAL quizzes
- Take Final SAP CRM FUNCTIONAL exam
- Get SAP CRM FUNCTIONAL Certification
- SAP CRM FUNCTIONAL Career Support
- Placement & Internships
What is SAP CRM FUNCTIONAL?
SAP CRM stands for Customer Relationship Management. SAP CRM may be a set of methodologies which helps to manage customer relationship in an organized manner. It’s a tool provided by SAP and is employed in many business processes. SAP CRM is a part of the SAP business suite. It can implement customized business processes, integrate to other SAP and non-SAP systems, and help achieve CRM strategies.SAP CRM can help an organization to stay connected to customers. This way organization can achieve customer expectations with the types of services and products that he or she needs.SAP CRM helps an organization to realize customer expectations with the actual product or services.
SAP Customer Relationship Management (SAP CRM) is a vital component of SAP Business Suite and it’s used not only to deal with an organization’s short term goals, but it also helps in reducing cost and increase the choice-making ability by defining future strategy. SAP CRM also helps in achieving differentiated capabilities to compete effectively and to satisfy future objectives.The SAP CRM system is employed to support all customer-focused business areas like service, marketing, sales, etc. it’s also implemented for various customer interaction channels, like Interaction Centers, Internet, and mobile for E-Commerce.
CRM – Functional training imbibes the skills needed by the large and mid-sized organizations of different sectors. The training explains how a Customer Relationship Management (CRM) application supports an organization in many ways including automating, organizing and synchronizing various operations covering customers, business partners, sales, marketing, and operations.
SAP CRM Marketing
- SAP CRM has provided extensive marketing functionalities
- It automates marketing planning, campaign execution, & measurement of the marketing effort.
- SAP CRM unites the following key functions related to marketing on a user-friendly and configurable interface:
- Marketing Planning,
- Campaign Management,
- Lead Management,
- E-Marketing,
- Market Analytics,
- Customer Segmentation.
SAP CRM Sales
- SAP CRM is developed for handling customer contact anytime, anywhere.
- The companies can choose one or more of these SAP CRM Sales implementation:
- Telesales,
- Enterprise Sales,
- E-Selling and
- Field Sales.
- SAP CRM sales support the sales force of your business to be time-efficient & effective in working.
- It provides information which leads an insight into action, & maintains focus on productive activity.
- Thus, SAP CRM Sales helps the sales force of your business to secure customers, and then to develop and maintain a beneficial relationship with them.
SAP Service
- All aspects related to the processing of the service order supported by SAP CRM service starts with responding to customer’s initial inquiry till the confirmation & billing of the service provided to the customer.
- SAP CRM service also provides your organization with quotation creation & processing, creation of service order and assignment to the field service representative.
CRM FUNCTIONAL (Customer Relationship Management)
CRM- For domain experienced hands with SD 4 MODULES
Companies recognize that CRM is essential to business today. Approximately half of our survey respondents have already implemented or are in the process of implementing CRM .
” CRM is the future”, said one CIO surveyed . “It is necessary to stay competitive.”
CRM BASE CUSTOMIZING
Architecture of my SAP CRM.
BUSINESS PARTNER
BP Categories
Roles
Grouping
DATA Sets
Relationships
Visual Configuration Tool
BP Classification
ORGANIZATIONAL MANAGEMENT
CRM Organizational Model and its Advantage
Elements of Organizational Model
Organizational attributes
Organizational Data Determination
TERRITORY MANAGEMENT
Definition and Structure of Territories
Territory Attributes
Allocating Employees to the Territories
PRODUCT MASTER
Product Types
Relationships
Hierarchies and Categories
Set Types and Attributes
Enhancing the Product Master
TRANSACTIONAL PROCESSING (CRM SALES)
Configuration of Sales Transactions
Activity Management
Quotation
Opportunity Management
Copy Controls
PARTNER PROCESSING
Partner Determination in Business Transaction
Terms and Concepts of Partner Determination
Customizing For Partner Processing
Partner Functions
FOCUS KNOWLEDGE
CRM MARKETING
Marketing Planning and Campaign Management
Business Process Configuration
Basic Campaign Configuration
Communication Channel
Objectives, Tactics, Priority, Date ranges
Master Data Creation
Marketing Plans and Campaigns
Creating Marketing Plans and Marketing Plans Elements
Maintain Campaigns
Customer Segmentation
Maintain Data Sources
Attribute Lists
Profiles and Profile Sets
Target Groups
Post Processing of Target Groups
Personalized MAIL Forms Allocation Planning Campaign Execution
Lead and Opportunity Management
Lead Generation
Lead Qualification
Creation of questionnaire using SURVERRY SUIT
Opportunity
Sales Cycle, Phases
CIC ( Customer Interaction Center)
Business Scenario Title
Framework, IC Winclient Profile
Action BOX , HTML , Default Workspaces
Remainder Scripting , Interactive Scripting
Visible Components , Hidden Components